FREE SHIPPING on all Chilito Sirilo orders — Delivered straight to your door
Chilito Sirilo Stevia & Monk Fruit — All the spicy sweet flavor, zero guilt
Multi-Tube Bundles Available — 3-Pack, 6-Pack, and 12-Pack value boxes
Authentic Chamoy & Chili Flavor — The beloved taste of Mexico
FREE SHIPPING on all Chilito Sirilo orders — Delivered straight to your door
Chilito Sirilo Stevia & Monk Fruit — All the spicy sweet flavor, zero guilt
Multi-Tube Bundles Available — 3-Pack, 6-Pack, and 12-Pack value boxes
Authentic Chamoy & Chili Flavor — The beloved taste of Mexico
Legal & Transparency

Privacy Policy

Last updated: July 8, 2026

DYB Flavors operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). DYB Flavors is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information:

  • Contact details: your name, address, billing address, shipping address, phone number, and email address.
  • Financial information: credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information: username, password, security questions, preferences and settings.
  • Transaction information: items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us: information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information: device model, browser type, network connection, IP address, and unique identifiers.
  • Usage information: interaction with the Services, including how and when you interact with or navigate the store.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you: when you create an account, visit or use the Services, communicate with us, or place an order.
  • Automatically through the Services: from your device when you use our products or visit our websites via cookies and similar technologies.
  • From our service providers: when we engage them for IT, cloud storage, payment processing, or fulfillment on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

  • Provide, Tailor, and Improve the Services: To perform our contract with you, process payments, fulfill orders, remember preferences, send order notifications, arrange shipping, and create a customized shopping experience.
  • Marketing and Advertising: To send promotional communications by email or text message, and display relevant product recommendations.
  • Security and Fraud Prevention: To authenticate accounts, provide secure checkout, and detect or prevent fraudulent activity.
  • Communicating with You: Customer support and relationship management.
  • Legal Reasons: Comply with applicable laws, subpoenas, or legal processes.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Checkout transactions are processed with 256-bit SSL encryption and strict PCI-DSS compliance. To learn more, you can visit the Shopify Consumer Privacy Policy.

Security and Retention

We implement industry-standard technical and organizational security measures to protect your personal data. We retain your personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

Your Rights and Choices

Depending on your jurisdiction, you may have the right to access, delete, correct, or port your personal data, or opt-out of certain marketing and data-sharing practices. To exercise your rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights: